Staff

Stern Recovery Services, Inc. takes pride in its staff.  Careful hiring and extensive training allows us to achieve excellent rates of recovery while protecting the good reputations of our clients.

As a medium-sized agency, we focus on the efficiency and professionalism of each employee, ensuring top notch customer service.

We seek to stimulate and encourage the professional growth of all employees.  The better we are, the better we can serve our clients and work with patients.

Emphasis is placed on the Fair Debt Collection Practices Act (FDCPA) and the Health Information and Accountability Act (HIPAA).  We approach all Compliance issues with a profound sense of responsibility.

  • Understanding the Fair Debt Collection Practice Act (FDCPA)
  • HIPAA regulations
  • Collection software
  • Telephone collection techniques