We Do Medical Collections The Right Way:
We are proud sponsors of: North Carolina Dental Society (NCDS) North Carolina Dermatology Association (NCDA) North Carolina Family Physicians (NCFP) North Carolina Ob/Gyn Society (NCOG) North Carolina Orthopaedic Association (NCOA) North Carolina Pediatric Society (NCPS) North Carolina Psychiatric Association (NCPA) VA Medical Group Management Association (VMGMA)
* Maximize Your Recovery: Thirty years of medical collections experience has allowed us to develop and refine procedures and technologies necessary to overcome the challenges that come with medical debt. Extensive training provides our collectors with negotiation skills specifically applicable to medical collections. Our demand letters are drafted and presented in a friendly but businesslike manner intended to secure cooperation by medical patients. Our managers enforce work-flow policies ensuring every account is worked thoroughly and exhaustively. Our goal is to maximize recovery for you and improve your bottom line.
* Respect and Courtesy For Your Patients: Many patients owing delinquent accounts are otherwise conscientious persons experiencing temporary financial difficulties. Other patients have never had nor will ever have the means to pay. Our collectors understand this and are trained to treat every patient with courtesy. This approach often stimulates a non-cooperative patient to make payment, if only to reciprocate respect with respect.
* Data Security: State-of-the-art firewalls, encryption technology, and anti-virus software protect HIPAA-sensitive data and credit card information against internal and external threats. Key vendors are required to sign agreements acknowledging their responsibility for data security. Candidates for employment are pre-screened with background checks. Staff is trained with an eye to secure handling of sensitive data and are annually required to sign confidentiality agreements. Regularly scheduled review of our technology by our software and hardware providers, as well as by our insurers, ensure our compliance with Federal and State data security standards.
WE ARE MEMBERS IN GOOD STANDING OF THE FOLLOWING ORGANIZATIONS:
